Model Number 22042 |
Device Problems
Failure To Run On AC/DC (1001); No Audible Alarm (1019)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/06/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Multiple attempts for product return and requests for additional information were made.The product has not been returned to masimo to allow an analysis to be performed.If new information is obtained or the product is returned, a follow up report will be submitted.
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Event Description
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The customer reported the low priority alarm did not actuate when the device was in a low battery condition.The device could only run on internal battery for less than one hour and was unable to provide an audible alarm before shutting down.No patient impact or consequences were reported.
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Event Description
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The customer reported the low priority alarm did not actuate when the device was in a low battery condition.The device could only run on internal battery for less than one hour and was unable to provide an audible alarm before shutting down.No consequences or impact to patient was reported.
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Manufacturer Narrative
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The returned device was evaluated.During analysis the unit was unable to power on until the device was connected to ac power.The unit was able to engage in monitoring activities but shut down when disconnected from ac power.The failure was isolated to the unit's battery.A new battery was installed and the unit functioned as designed.No anomalies were found in internal inspection.A service history record review reveals that this unit was in the field for over three (3) year with no previous reported issues related to this reported event.
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Search Alerts/Recalls
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