BOSTON SCIENTIFIC - COSTA RICA (COYOL) HYDRATOME¿ RX 44 UNIT, ELECTROSURGICAL, ENDOSCOPIC (WITH OR WITHOUT ACCESSORIES)
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Model Number M00583040 |
Device Problem
Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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The complainant was unable to provide the device lot number.
Therefore, the manufacture and expiration dates are unknown.
(b)(6).
Although the suspect device has been received, the evaluation has not been completed.
Therefore, the cause of the reported malfunction has not been determined.
Upon completion of the failure analysis of the complaint device, if there is any further relevant information from that review, a supplemental mdr will be filed.
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Event Description
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It was reported to boston scientific corporation that a hydratome¿ rx 44 was unpacked.
According to the complainant, during unpacking, it was noted that there was a hair inside the sealed packaging of the device.
There was no procedure involved and the device was not used in the patient.
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Manufacturer Narrative
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Visual examination of the returned device on its original sealed pouch revealed that there was a hair found in the pouch on the sealed section.
No other anomalies or damages were encountered.
The complaint was consistent with the reported event of foreign matter inside the package.
Based on the investigation and the receipt condition/functionality, the complaint conclusion investigation code selected for this complaint is "manufacturing execution error", since the manufacturing process was not executed as validated/as designed, once during the visual inspection a hair was found in the pouch on the seal section.
An investigation has been initiated to address this issue.
A dhr (device history record) review was performed and no deviation was found.
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Event Description
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It was reported to boston scientific corporation that a hydratome¿ rx 44 was unpacked.
According to the complainant, during unpacking, it was noted that there was a hair inside the sealed packaging of the device.
There was no procedure involved and the device was not used in the patient.
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Search Alerts/Recalls
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