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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI SI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI SI; VISION SIDE SYSTEM Back to Search Results
Model Number 380990-11
Device Problems Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 03/15/2018
Event Type  malfunction  
Manufacturer Narrative
Intuitive surgical inc.(isi) received the unit involved with this complaint and completed the device evaluation.Failure analysis confirmed the customer reported failure.The illuminator was installed into a test system and it failed to turn on the lamp module.
 
Event Description
It was reported that during a da vinci-assisted ovarian cystectomy procedure, the illuminator was not working.A log reviewed found error #48238 pointing to an illuminator communication failure.The intuitive surgical, inc.(isi) technical support engineer (tse) advised the customer to use a third party illuminator to continue the procedure.The planned surgical procedure was completed with an alternate light source and no patient harm, adverse outcome or injury was reported.An isi field service engineer (fse) was dispatched to the facility and replaced the illuminator to resolve the issue.The illuminator is a component of the da vinci system that contains a high intensity light source to illuminate the surgical site.
 
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Brand Name
DAVINCI SI
Type of Device
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
950 kifer rd.
sunnyvale
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
950 kifer rd.
sunnyvale
Manufacturer Contact
tabitha reed
950 kifer rd.
sunnyvale 
4085232100
MDR Report Key7409967
MDR Text Key105245987
Report Number2955842-2018-10120
Device Sequence Number1
Product Code NAY
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K081137
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type health professional
Reporter Occupation Other
Type of Report Initial
Report Date 03/15/2018
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received04/09/2018
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number380990-11
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer03/28/2018
Date Manufacturer Received03/15/2018
Was Device Evaluated by Manufacturer? Yes
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
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