Device available for evaluation, returned to manufacturer on: 04/09/2018.Device evaluation: the reported unit returned in its original lens box.The lens haptics were observed with one lens haptic detached.The detached haptic piece was observed distorted/bent, confirming the reported issue.There is no issue with the other lens haptic.Visual inspection using magnification was performed: residues of viscoelastic were observed on the lens optic body.The condition observed in the unit is consistent with a lens that has been removed from patient eye or explant.The reported issue as haptic damaged was verified.There is no evidence to suggest that the complaint sample has been affected by the manufacturing process.No product deficiency was identified.Manufacturing record review: manufacturing record review of the production order and related document revealed that the product was manufactured and released according to specification.There was no discrepancy found during the review.A search revealed that no additional complaint was received from this production order.Labeling review: the directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions for the proper use and handling of the product.Conclusion: based on the investigation results, there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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