Model Number DM3500 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/27/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.
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Event Description
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It was reported that the device displayed low battery longevity estimation than expected.It was noted that the device had latest firmware which would resolve the issue.Patient was monitored.Device also reached pre-eri trigger few days after the implant.Analysis of battery voltage trend showed that the device exhibited a temporary voltage drop prior to implant that was likely associated with exposure to cold weather.After implant, the voltage recovered to expected values.The low battery status on the device was a diagnostic anomaly, and the clinic could expect the full 2 year longevity with normal usage.No patient symptoms were reported.Patient will be monitored.
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Manufacturer Narrative
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The device had triggered pre-eri flag on (b)(6) 2018.This occurred prior to the device implant.On (b)(6) 2018, the battery voltage was completely back to normal.
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Event Description
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New information received notes that patient will be called in clinic to reset the false pre-eri flag.The battery voltage is at normal levels.
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Search Alerts/Recalls
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