Without a product return, no product evaluation can be conducted.Review of traceability and review of the device history records did not reveal any non-conformances to specifications or deviations in procedures that might have contributed to the reported event.As reported : screw diameter 6mm too narrow so change to 7mm no consequences for the patient because the screws in diameter 7 have been installed.No other information provided.Regarding information provided, root cause is related to an user error.The investigation found no evidence to indicate a device issue.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow-up report will be sent.
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