Catalog Number 283512 |
Device Problems
Detachment Of Device Component (1104); Device-Device Incompatibility (2919)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate. (b)(4).
|
|
Event Description
|
It was reported by our sales rep that after surgery completed, micro tornado hp w hand control shaver keeps popping out of connector.Connector loose.No patient harm no surgery delay.
|
|
Manufacturer Narrative
|
(b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.The unit was received at the service center and evaluated.As per service manual operational and diagnostic analysis confirms the reported locking knob issue.The cable was damaged.Device disassembled and decontaminated as per the service manual during initial evaluation.The testing of the unit was not completed, due to the need for cable replacement.Unit placed in long term hold.No further investigation beyond what is noted in the service report will be conducted on this complaint.A review of the device history record indicated that this lot of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).
|
|
Manufacturer Narrative
|
Product complaint #pc-(b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Udi: (b)(4).
|
|
Manufacturer Narrative
|
Product complaint#: (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by dfa.Depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.Additional narrative: if information is obtained that was not available for the initial medwatch.A follow-up medwatch will be filed as appropriate.Investigation summary: the unit was received at the service center and evaluated.However, defects were identified.As per service manual operational and diagnostic analysis confirms the reported locking knob issue.The cable was damaged.Device disassembled and decontaminated as per the service manual during initial evaluation.The testing of the unit was not completed, due to the need for cable replacement.Unit placed in long term hold.No further investigation beyond what is noted below will be conducted on this complaint.A review of the device history record indicated that this lot of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
|
|
Event Description
|
Additional information obtained from sales rep via email on 05-07-2018 stating that the issue was detected on 4/19/2018.The instrument had been used for over a year.It was reported that the procedure was completed with no patient impact.
|
|
Search Alerts/Recalls
|