The reported complaint was confirmed during evaluation of the returned autopulse platform ((b)(4)).The platform did not power on during initial functional testing.The root cause was determined to be a defective system processor board.As part of routine service during testing the device was further examined and found damaged front enclosure.To remedy the issue, the front enclosure was replaced.The autopulse platform is a reusable device and was manufactured in 2014.Therefore, this type of physical damage found during visual inspection is characteristic of normal wear and tear for the life of the device.Following the repair, the platform was further tested for 15 minutes with large resuscitation testing fixture, (lrtf) equivalent to 250 pound patient and passed all functional testing criteria and met all required specifications.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse with serial number (b)(4).
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