It was reported that an issue occurred with an enteral feeding pump.Upon triage and inspection on (b)(6) 2018, service tech found pole clamp mount was missing from the device, indicating that separation has occurred.Fractures are evident inside the bore and there is no insert.
|
An evaluation of the kangaroo pump was performed for a pole clamp separation.The unit was triaged and the customer¿s reported condition was confirmed.This complaint has been verified as the pole clamp mount was found missing from the device, indicating that separation has occurred.Fractures are evident inside the bore and there is no insert.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
|