PHYSIO-CONTROL, INC. - 3015876 LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR; AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE)
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Model Number 15 |
Device Problems
Failure To Run On AC/DC (1001); Device Inoperable (1663)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/26/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Physio-control continues to investigate the reported issue and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event Description
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The customer, a biomedical engineer contacted physio-control to report that their device would not remain powered on.The user reported that the they found both batteries in the device to be fully depleted.The device was connected to an ac power adapter to charge the batteries.After being charged, one battery displayed three bars; however each time the device was powered on, it would power itself back off.This occurred multiple times.The biomed took the device to their shop for further evaluation.The biomed observed that intermittently the device was either unable to complete a boot cycle or would power on briefly for a few seconds then power itself off.During the testing, one battery displayed three bars and the other battery was depleted, and the device was connected to the same ac power adapter used by the end user.The batteries were charged overnight, and the next morning the device was able to be powered on ten times without any issues.There device was not used with a patient during the reported event.
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Event Description
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The customer, a biomedical engineer contacted physio-control to report that their device would not remain powered on.The user reported that the they found both batteries in the device to be fully depleted.The device was connected to an ac power adapter to charge the batteries.After being charged, one battery displayed three bars; however each time the device was powered on, it would power itself back off.This occurred multiple times.The biomed took the device to their shop for further evaluation.The biomed observed that intermittently the device was either unable to complete a boot cycle or would power on briefly for a few seconds then power itself off.During the testing, one battery displayed three bars and the other battery was depleted, and the device was connected to the same ac power adapter used by the end user.The batteries were charged overnight, and the next morning the device was able to be powered on ten times without any issues.There device was not used with a patient during the reported event.
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Manufacturer Narrative
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Physio-control evaluated the customer¿s device and verified the reported issue.Physio reviewed the downloaded the device¿s electronic records and it was observed that the ac power adapter was not transmitting data to the device.The cause of the reported issue was determined to be the ac power adapter and extension cables.An x-ray confirmed that there was damage in the extension cable.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.The customer has purchased replacement cables.
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