Model Number MMT-751LNAL |
Device Problems
Fluid/Blood Leak (1250); Device Displays Incorrect Message (2591); Reset Problem (3019)
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Patient Problem
Hyperglycemia (1905)
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Event Date 04/24/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call the insulin pump alarmed motor error.The customer¿s blood glucose level was 300 mg/dl at the time of the incident.The customer stated that the insulin pump alarmed motor error and the insulin was squirting out during rewind.The customer stated that the drive support cap was normal and that the insulin pump was not exposed to high magnetic fields and was not able to complete the rewind process.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Manufacturer Narrative
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Insulin pump passed the displacement test however compromised forced sensor system alarm during compromised forced sensor system test at 4 lbs.And motor error alarm during the basic occlusion test due to loose or protruded drive support disk.The motor was tested outside of the device and passed.Unable to verify no delivery alarm and prime anomaly due to compromised forced sensor system alarm noted.
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Search Alerts/Recalls
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