One equator was returned for analysis in fair condition with the hose and power cord.Visual exam brought back the following: filter was clean, hose serial number did not match device serial number, wiring connections found to be tight.Occlusion tests performed; no discrepancies.Display accuracy was checked by selecting 36, 40, and 44 degrees set points; values were as selected.Performed over temperature alarm test at 36, 40, and 44 degrees.Device alarmed over temperature at 38, 43, and 47 degrees; passing check.Installed temperature probe e5641 due jan 2019 and digital voltmeter e3213 due nov 2018 and powered on device.Selected 36 degree setting and ran dut for 2 hours.Measured temperature was found to be 36.92 degrees.In the process of setting up 40 degree test, f4 fuse located on control board blew.This is a soldered in fuse.Replaced fuse and continued with test.Fuse replacement did not affect test results.Selected 40 degree setting and ran device for 2 hours.Measured temperature was 40.70 degrees.Selected 44 degree setting and ran device for 2 hours.Measured temperature was 44.53 degrees.All three temperature values were found to be within tolerance.Based on the evidence, the root cause is unknown as the complaint is not confirmed.
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