No report of procedure delay or cancellation.
A steris service technician arrived onsite to inspect the sterilizer and found that the steel braided hose that connects the unit to the facility's water supply dislodged from the hose fitting subsequently allowing water to leak onto the floor.
The steel braided hose is the facility's utility water line.
At the user facility's request, the technician replaced the hose and fitting with copper piping, ran a test cycle, and found the unit to be operating according to specifications.
The unit was installed at the customer's location in 2016 and no additional issues have been reported.
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