Age/date of birth: unknown/ not provided.Sex/gender: unknown/ not provided.Date of event: unknown, not provided.Serial#: unknown/not provided.Catalog#: a complete catalog # is unknown, as product serial number was not provided.Expiration date: unknown as product serial number was not provided.Udi #: a complete udi # is unknown as product serial number was not provided.If implanted; give date: unknown, was not provided.If explanted; give date: not applicable as there was no indication the lens was explanted.Initial reporter: a last name was not provided.Device manufacture date: unknown, as the serial number of the device was not provided.Device evaluation: the product testing could not be performed as the product was not returned.The customer's reported complaint cannot be confirmed.Manufacturing record review: a manufacturing record review could not be performed as no serial number was provided.Labeling review: the directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions for the proper use and handling of the product.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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