Catalog Number 9735665 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/07/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Udi and manufacture date not available for this system at time of filing.A medtronic representative went to the site to test the equipment.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts were replaced or returned to the manufacturer for evaluation.
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Event Description
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Medtronic received information regarding a navigation system.It was reported outside of a procedure that ¿localizer not connected¿ message was displayed on the screen.After the site plugged in the non-invasive patient tracker box the message still displayed.No patient was present.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and device manufacture date provided.A software analysis was initiated.However, the software evaluation found that a probable cause was unable to be determined.
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Search Alerts/Recalls
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