Catalog Number A2030-120 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/11/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
During processing of this complaint, attempts were made to obtain complete event, patient and device information.
The device was received.
Investigation is not yet complete.
A follow up report will be submitted with all relevant information.
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Event Description
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It was reported that during unpacking of the device, a bubble was noted in the middle of the packaging seal on the pouch, the seal was not complete and open at the bubble.
When opening the white flap on the pouch, it was easier than normal due to the unsealed portion.
The device was set aside and not used.
A new armada 14 was used to complete the procedure with no issue.
There was no clinically significant delay in the procedure and no patient involvement.
No additional information was provided.
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Manufacturer Narrative
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(b)(4).
Evaluation summary: visual inspection was performed on the returned device.
The cloudy appearance indicated evidence that the seal was previously intact.
It is likely that the pouch was inadvertently opened and placed back into the inventory at the account.
A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.
Additionally, a review of the complaint history of the reported lot revealed no other similar incidents.
The investigation determined that the opened pouch was likely due to previous handling at the account.
There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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Search Alerts/Recalls
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