Model Number S7 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/09/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Provided to test new demographic fields in production and not related to actual data.Udi number unavailable.Device manufacturing date unavailable.Software logs received and currently under analysis.
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Event Description
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Medtronic received information that, while in an electrode placement deep brain stimulation (dbs) procedure, the navigation system display reverted to the medtronic logo page and restarted without prompt from the user.There was a reported delay to the procedure of less than 1 hour due to this issue.There was no reported impact on patient outcome.No additional information was provided.
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Manufacturer Narrative
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The software logs were reviewed but provided no additional insight regarding the cause of the reported complaint.The software investigation found that a probable cause was unable to be determined without further information since the on-going investigation proved to be inconclusive based on the information provided.
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Manufacturer Narrative
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Correction: suspect device information provided.Additional information: device manufacturing date provided.Additional information: a medtronic representative went to the site to test the equipment.The imaging system then passed the system checkout and was found to be fully functional.The software investigation found that the reported event was consistent with an existing software investigation.This issue was documented in a medtronic navigation software anomaly tracking database.
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Search Alerts/Recalls
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