On (b)(6) 2018, the reporter contacted animas and alleged the patient experienced on (b)(6) 2018 a blood glucose of 600mg/dl, associated with an alleged inaccurate delivery issue.Reportedly, the patient discontinued pump therapy and was treated in the emergency room with insulin via injection by their healthcare provider.During troubleshooting with customer technical support, it was revealed the pump was not calculating the bolus correctly.This complaint is being reported based on the allegation that the patient experienced hyperglycemia associated with an inaccurate delivery issue.
|