Device Problem
Device Operates Differently Than Expected (2913)
Patient Problems
Pain (1994); Sprain (2083)
Event Date 05/09/2018
Event Type
Malfunction
Manufacturer Narrative
A steris service technician arrived onsite following the event to inspect the 48" century sterilizer.
The technician tested the functionality of the door and door seal and was unable to duplicate the reported event.
The technician replaced the unit's door seal and air solenoid valve as a precautionary measure while onsite.
A review of the device history record for the subject sterilizer was reviewed and confirmed that the unit was manufactured in accordance with specification.
The technician tested the unit following the repairs and confirmed that the sterilizer was operating according to specification and returned the unit to service.
No additional issues with the door unlock function have been reported.
Event Description
The user facility reported that during the use of a 48" century sterilizer, the door would not unlock at the end of a successfully completed cycle.
At the end of the cycle, the customer tried to force the door lever to the unlock position and felt pain in their shoulder.
The employee sought medical treatment for the reported shoulder pain and was diagnosed with a sprain.