The customer reported via phone call that they experienced high blood glucose of 407 mg/dl.Customer¿s also experiences blood glucose levels as 340 mg/dl, 291 mg/dl, 296 mg/dl and 288 mg/dl.The customer reports that insulin pump received insulin flow block alarm.Customer reports that the reservoir had air bubbles and during troubleshooting air bubbles were removed successfully.The customer declined to troubleshoot for high blood glucose.The insulin pump and reservoir will not be returned for analysis.
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