Customer reported via phone call for high blood glucose.
Blood glucose was 586 mg/dl.
Customer¿s blood glucose was 213 mg/dl.
Customer reported that cgm said his blood glucose was 105 mg/dl or so, took a blood glucose was 98 mg/dl close and then went out had dinner with daughter came back and now took a look at insulin pump said that blood glucose was about 110 mg/dl got up this morning looked at the insulin pump again measured 110 mg/dl exactly the historical line was straight blood glucose was 586 mg/dl.
Customer reported that after changing sensor, waited a few hours after blood glucose was got it down to 97 mg/dl or 96 mg/dl.
Customer measure blood glucose after some times and the blood glucose value was 110 mg/dl and 240 mg/dl.
Customer reported that last night blood glucose was up over 500 mg/dl and cgm was saying it was 100 mg/dl that¿s absurd.
Customer reported that the sensor last night never recovered, blood glucose was up around 375 mg/dl when changed it out just giving himself insulin based on finger sticks didn¿t want to calibrate until decent blood glucose range, starts to calibrate when blood glucose is 220 mg/dl causes problems with sensor.
Customer declined to troubleshoot for high blood glucose because ate too much and didn¿t count carbs before he ate.
The insulin pump will not be returned for analysis.
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