The customer was reported via phone call that, the customer had low blood glucose of 51 mg/dl.Customer stated that, customer had trouble with sensor, getting erratic readings.The sensor glucose was 92 mg/dl and blood glucose was 51 mg/dl.Customer treated low blood glucose with power bar and a big glass of juice and declined troubleshooting for it.Sensor glucose and blood glucose difference was 41 mg/dl.The current sensor glucose was 184 mg/dl and blood glucose was 179 mg/dl.Insulin delivery was not suspended due to sensor glucose values.The sensor is expected to be and insulin pump is not expected to be returned for analysis.
|