The customer reported via phone call the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 190 mg/dl and the sensor glucose was 90 mg/dl at the time of the incident.Then sg 55 mg/dl with bg 142.The customer¿s current blood glucose was 267 mg/dl.The customer stated that insulin delivery was suspended due to sg values and sg value that triggered the suspend event was unsure and threshold/low suspend limit in sensor settings was 55 mg/dl.The customer was informed that their blood glucose and sensor glucose levels were not in acceptable range.The sensor will not be returned for analysis.
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