Dr.(b)(6) notified us be email on (b)(6) 2018 that three weeks prior (1st week of (b)(6)approximately), a patient was entering the unit and the screw motor assembly failed.The overhead chassis made contact with the patient.On (b)(6) 2018, the doctor gave us the serial number and other required information for this incident so we could investigate and create a case.The screw motor is stuck now and will not go up.The patient was scraped on the cheek and shoulder.The patient was treated with antibiotic and a band-aid on the cheek.
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