The customer reported via phone call that they experienced high blood glucose.The high blood glucose was 600 mg/dl at the time of incident.The current blood glucose was 598 mg/dl.The customer experienced the symptoms such as tightening of the muscles, urination, and fatigue.The customer was treated with insulin pump and manual injections for high blood glucose.Troubleshooting was performed for high blood glucose.The customer was alleging insulin pump for under delivery.The customer also stated that the reservoir had air bubbles.Troubleshooting was continuing for air bubble and noticed that the air bubbles were not removed successfully.The product will be returned for analysis.
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