The information provided by bard represents all of the known information at this time.
Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
The following were reviewed as part of this investigation: patient severity, frequency analysis, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.
Based on a review of this information, the following was concluded: the complaint that the needle perforated the packaging was confirmed and considered supplier related.
One photograph was provided for investigation.
The physical sample was subsequently returned.
The needle was protruding through the flexible tray film.
Upon receipt of the sample, it was observed that the needle was protruding through a 1cm slit in the packaging.
Three 1mm puncture sites were visible around the slit.
The packaging material surrounding the slit exhibited sharp edges and no material deformation from stretching was observed.
The needle cover was not present in the packaging.
The outside diameter of the needle was within specification.
Since the needle cover was not present, the complaint was determined to be supplier related.
A lot history review (lhr) of ascns0182 showed no other similar product complaint(s) from this lot number.
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