Catalog Number 9735665 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/25/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.Testing revealed that the camera cart displayed no input and that the green power led was illuminated and that the camera was communicating.Reseating the hard drive of the computer of the navigation system restored functionality.The system then passed the system checkout and was found to be fully functional.No parts were replaced, therefore no parts were returned for analysis.
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Event Description
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Medtronic received information that, while outside of a procedure, the navigation system became unresponsive without prompt from the user.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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Correction: udi and manufacture date provided.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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