The device was returned to our manufacturing facility for analysis following our quality control procedure.Visual examination : the valve and the reservoir are full of brown liquid with a lot of deposits inside.Functional controls : the ability of the valve to perform was tested.In the state of return, the valve is possible to flush very easily with air ( making the brown liquid to come out).It confirms that there is no obstruction.The ability to turn the rotor was tested upon return and after cleaning.The rotation is possible both before and after cleaning.The valve is compliant.It is not possible to measure the pressures because there are still deposits inside the valve even after cleaning.The valve is 100% controlled ( pressure/ flow characteristics, visual controls etc) during the manufacturing.A review of the fabrication record showed no anomalies.In conclusion the returned device meets its specification.The issue faced by the user could not be reproduced under laboratory conditions.
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