Model Number MMT-551NAS |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/27/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call that failed battery test was occurred.Blood glucose was 122 mg/dl.Troubleshooting was performed.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The customer was advised the insulin pump will be replaced as per troubleshoot.The insulin pump will be returned for analysis.
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Manufacturer Narrative
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Device passed idle current test, run current test, self test, off no power test and displacement test.No failed battery test alarm noted.
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Search Alerts/Recalls
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