The customer reported via phone call that the reservoir had air bubbles.The customer¿s blood glucose was 228 mg/dl at the time of the incident.During troubleshooting, the customer indicated that the insulin pump was not rewound with the reservoir in place and insulin was not stored at room temperature.Size of air bubble were 0,1-0,3 cm.Air bubbles occurred after 4-5 hours.The customer was instructed to disconnect at the quick release and prime until the air bubbles were no longer visible.The reservoir will not be returned for analysis.
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