Customer called and reported that they experienced low blood glucose, with blood glucose of 38 mg/dl at the time of the incident.
The customer was at 68 mg/dl sensor reading at the time of the incident.
The customer reported sensor glucose versus blood glucose differences.
The customer experienced symptoms such as feeling funny.
The customer was wearing the insulin pump during the incident.
It is unknown if the auto mode on the insulin pump was active and was automatically adjusting insulin delivery during the event.
Troubleshooting was completed and the pump suspended correctly.
The customer had a low 3 week prior.
The insulin pump will not be returned for analysis.
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