The customer reported via phone call the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 168 mg/dl and the sensor glucose was 40 mg/dl at the time of the incident.Blood glucose at the time of the call was 291 mg/dl.Threshold/low suspend limit in sensor settings was at 80 mg/dl.The customer was informed that their blood glucose and sensor glucose levels were not in acceptable range.Customer mentioned they noticed a bent cannula on previous sensor.The sensor will not be returned for analysis.
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