Model Number S7 |
Device Problem
Erratic or Intermittent Display (1182)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts have been returned to the manufacturer for evaluation.Udi and manufacture date not available for this system at time of filing.
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Event Description
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Medtronic received information regarding a navigation device being used for a functional endoscopic sinus surgery (fess) procedure.The issue was noted intra-perioperatively and had no impact on patient outcome.The delay in surgery was less than 1 hour.It was reported that sting ray tracker was not recognized when plugged into the axiem box.The site brought in a second navigation system and had the same issue.After some time, the second system recognized the sting ray.It was discovered that the source of the issue was that they were plugging in all the wired instruments first before plugging in the emitter.This was causing the software to not recognize the patient trackers.It was demonstrated to the surgeons and staff how their method was causing the issue and then showed them the proper workflow.This issue has not happened since and it was certain that it was a user error situation.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and manufacture date provided.Serial number provided.
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Manufacturer Narrative
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Additional information: the logs for the navigation system were reviewed by medtronic personnel.However, the logs provided no additional insight into the probable cause of the anomaly.It was reported that a sting ray tracker was needed to review further.
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Search Alerts/Recalls
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