A steris service technician arrived onsite to inspect the ems unit subject of the event.While onsite, the technician was informed that a "smoke" odor was emitting from the unit; however, the technician did not find any evidence of smoke damage and was unable to detect the reported odor.The user facility could not confirm that the "smoke" odor originated from the unit as the room contains other pieces of equipment that could have caused the reported event.The steris technician performed a full inspection of the harmonyair ems and was unable to reproduce the reported event.Per the technician's inspection, the unit was found to be operational; no repairs were required.Therefore, the root cause of the reported event does not appear to be attributed to our unit.The harmonyair ems is under steris service agreement for maintenance activities and no additional issues have been reported.
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