The reported event was not confirmed during functional testing and archive data review of the autopulse platform ((b)(4)).Upon visual inspection no physical damage was observed.Data archive review did not confirmed customer complaint.The platform was functionally tested using a good known autopulse li-ion battery with a large resuscitation test fixture and operated with compression without any issue or error message observed.As a precautionary measure to prevent reoccurrence of the reported event, the power button, power switch cable, battery cable and power cables were replaced.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse with serial number (b)(4).
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During patient use, the autopulse platform ((b)(4)) just displayed a straight line on the user control panel upon power up the platform after changing out the autopulse li-ion battery.Additionally, in a few minutes the platform would work as intended.No known impact or consequence to patient reported.
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