The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per getinge standard operating procedure since the device manufacture date is greater than one year from the event date.A getinge field service engineer (fse) was dispatched to investigate.The fse evaluated the iabp unit and determined that the failure occurred because the pump was not fully seated in the cart.The fse then ensured that the pump was fully seated and verified that the led lights were illuminated and the batteries were charging.The iabp unit passed all calibration, functional and safety tests.The unit was returned to the customer and cleared for clinical use.(b)(6).
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