Device Problems
Moisture Damage (1405); Structural Problem (2506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2018, the reporter contacted animas, alleging a casing/condition (case damage with moisture) issue.It was alleged that the battery compartment was damaged and that there was moisture in the pump.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the alleged malfunction has the ability to result in a delay in treatment or long term cessation in delivery if the damage impacts the power circuit.
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Manufacturer Narrative
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Follow-up #1: date of submission (b)(6)-2018 device evaluation: the device has been returned and evaluated by product analysis on (b)(6)-2018 with the following findings: during investigation, the battery compartment was cracked at the left side of the grip from the threads to the case seal.The leak test failed at the battery compartment crack.Moisture was found in the battery compartment and internally.This report is made under the requirements of the medical device reporting regulations and does not constitute an admission on the part of animas of any deficiency in the performance of the device.
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Search Alerts/Recalls
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