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Model Number FGS-0450 |
Device Problems
Date/Time-Related Software Problem (2582); Communication or Transmission Problem (2896)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 06/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The accuview graph from the study was returned for evaluation.Because information sent from the customer includes only the accuview graph, the conclusion of the investigation cannot be positively determined.Although a root cause could not be determined, when the recording stops early, it can be caused by the following: ¿ recorder battery discharge ¿ if battery was not replaced before beginning of the study.¿ recorder malfunction ¿ due to a failure in the internal components inside the recorder, the ability to pick bravo capsule signal was damaged.¿ capsule failure - due to failure on capsule¿s internal components, the ability of the capsule to function properly was damaged or the capsule detached early.Investigation conclusion for the short study could not be reliably determined.A review of the device history record was performed and indicates that the product was released meeting finished product specifications.If information is provided in the future, a supplemental report will be issued.
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Event Description
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According to the reporter, they had a short study which was only 11 hours and 1 minute.The patient did not report any issues with the recorder during the procedure.Technical support connected to the computer and attempted to upload the study for two more times and each time, it was only 11 hours long.The customer contacted the patient, but they did not report anything unusual about the procedure.The recorder worked correctly during the previous procedure.There was no patient and user harm and a repeat procedure with anesthesia will be necessary.
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Manufacturer Narrative
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Corrected information:if information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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