The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.Evaluation conclusion codes: cause traced to component failure, (b)(4).A getinge field service engineer (fse) was dispatched to evaluated the iabp unit.The fse moved the coiled cable and the iabp had a fatal alarm and shut down.The fse discovered on the corner of the monitor was damaged.The fse had to replace the damaged pinched cable from the lower to the upper display, the coiled cables, the cable tie, the cardiosave label, the inside badge, and the hinge cover.Unrelated to the complaint issue, the fse replaced the four screws on the video generator, because they were missing.After replacing the parts, the iabp unit was still did not powering up properly.To fix the issue, the fse replaced the executive processor board, and performed all functional and safety checks to meet factory specifications.The iabp was then released to the customer and cleared for clinical service.
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It was reported that during a routine check, the cardiosave intra-aortic balloon pump (iabp) would not complete boot up.The iabp has an internal communication failure.The blue circle on the screen keeps spinning.After several attempts, the iabp unit was able to power up.No patient was involved and no adverse event was reported.
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