Related manufacturing ref: 2184149-2018-00119.During preparation for an electrophysiology procedure, the system could not locate the neck patch even though it was properly connected and applied to the patient.Rebooting the systems and using different patches did not resolve the issue.A replacement navlink was obtained which did not resolve the issue.The connection between the navlink and the amplifier was inspected which revealed a bent pin and a missing part was noted in the jack of the amplifier.The procedure was stopped with no harm to the patient.
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