Catalog Number 10492730 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Use of Device Problem (1670)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/27/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The customer stated that repeat testing was performed to confirm correct results and a corrected report was issued.Siemens service reviewed the system event log for error messages and "sodium interference" messages were received on the day before and the day of this event.The requested data logs have been received for investigation.The measurement cartridge has been discarded.The customer stated that they installed a new cartridge, the aqc were in the expected ranges and they are operational.The cause of this event is unknown.
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Event Description
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The customer reported discrepant high sodium results on the rp 500.There is no report of injury due to this event.
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Manufacturer Narrative
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Siemens reviewed the data provided by the customer.The na+ sensor was severely impacted by a quartenary ammonium compound such as benzylkonium.A message was displayed in the event log indicating sodium interference was detected by the analyzer.Per the rp500 operators manual, these substances are known interferences to the rp500 na sensor and should be avoided.The customer is taking a cleaner containing benzyl ammonium chloride out of use.The system is operational.
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Search Alerts/Recalls
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