The complaint receiver device was returned for evaluation.The device was externally visually inspected, usb pins from j3 were damaged.The receiver failed to charge and reboot.The receiver case was opened, the internal inspection passed.The receiver log download and functional testing were unable to be performed due to damaged usb pins from j3.Confirmation of the reported event of receiver showing initializing screen without manual restart could not be determined.The root cause could not be determined.
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