It was reported a malfunction in which the bolt that fixes the nail to external targeter broke during insertion of the nail into the medullary canal, then extracted the nail, removed part of the broken bolt, reassembled nail on targeter with second bolt supplied to urbino and then reinserted the nail.Ten minutes delay reported.
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The associated guide bolt was not returned for evaluation.The device was manufactured in 2010.Our investigation including a review of complaint history for the listed part revealed no prior complaints for the listed failure mode with the same batch number.A review of the manufacturing records for the listed batch did not reveal any deviation from the standard manufacturing processes.Without the return of the actual product involved, our investigation of this report is inconclusive.We recommend that all re-usable instruments be routinely inspected for wear/damage and replaced as necessary.No further investigation warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.Should additional information be received, the complaint will be reopened.We consider this investigation closed.
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