Model Number S7 |
Device Problem
Erratic or Intermittent Display (1182)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/15/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.Onsite functional and visual examination was performed by a manufacturer representative.The computer, and vga splitter were replaced was replaced and the issue was resolved.The system passed a system checkout and was returned to an operational condition.
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Event Description
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Medtronic received information regarding a navigation device being used for a catheter-based procedure.It was reported that the screen went fuzzy and the system shut down three times during planning.A manufacturer representative tried to replicate the issue on the phone with the site, but the system booted and loaded images fine twice.Use of the navigation and imaging systems was aborted.The procedure was completed and there was no reported impact to the patient.Surgical time was extended by less than one hour.
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Manufacturer Narrative
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The video splitter was returned to the manufacturer for analysis.Analysis found that the video splitter displayed a good image for each output.No problem was found.The computer was returned to the manufacturer for analysis.Analysis could not replicate the reported issue; no fuzzy screens or automatic shutdowns were observed during testing.However, analysis found that the computer froze while starting the ent application.The software was running slow in the select procedure screen.(b)(4).If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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