The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.
A getinge field service engineer (fse) was dispatched to investigate.
The fse tested the iabp unit and reported that he suspect a possible kinked catheter or bad connection to the pump caused the reported malfunction.
The fse performed full calibration and functional testing including fiber optic checks and the iabp passed all tests to factory specifications.
The fse completed a cleaning of the fiber optic connections and ferrules.
He recommend to customer to contact getinge clinical support if the problem reoccurs.
The iabp was returned to the customer and cleared for clinical use.
The full name of the initial reporter should read (b)(6), but the first name was abbreviated due to the contents exceeding character limit.
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