The production device history record (dhr) for this iabp unit was unable to be reviewed as we were not able to obtain the serial number for the iabp associated with this complaint.A getinge company representative has reported that the cable in question is well out of warranty and will not be replaced; as a result, the customer is not willing to send back the cable.The customer has multiple pumps and cables and was unable to provide the serial number of the related iabp.At this time, the customer has not requested getinge service.If additional information is made available, a supplemental report will be submitted.
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