Getinge usa sales, llc (importer) is submitting this report on behalf of of the legal manufacturer of the device maquet gmbh, kehler strasse 31, rastatt, germany 76437.Exemption # e2018004.Getinge usa sales, llc, 45 barbour pond drive, wayne, nj 07470, contact person: (b)(4).The customer reported to us that the table system did not work via hand control or via the override control panel.E were informed that the remote control was replaced by the customer and the table worked fine afterwards.The affected remote control was not available for further investigation.A function loss of the remote control might be caused by rough handling such as drop or collusion.We assume that in this case this might be the reason for this kind of malfunction also.Another possible cause could be wear and tear.The or table is equipped with an override control panel which can be used to move the table in case the remote control is defective.In the instruction for use (ifu) the function of the override panel is described.A getinge-maquet service technician inspected the table at the customer site and found the override control panel was working fine.No defect or malfunction of the override panel was detected during the investigation of the system and the hand control which was exchanged by the clinic could not be investigated we assume that the customer did not use the over ride control panel correctly.The use of this override panel is described in the ifu ga115001en25: " in the event of malfunctions or if the hand controls are defective, the operating table system can be operated by means of the override control panel.The override control panel is located on the column.To execute a function, press and hold the release button.Then press the desired function button until the corresponding position is reached.The column can only be moved if the table top is mounted." maquet gmbh provides product failure investigation, analysis and resolution for the device described in this report.
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