The customer reported that the phaco handpiece was involved in a surgery where the patient experienced an anterior capsule tear.The phaco handpiece displayed a system message for a loose tip.No further information has been received.The phaco handpiece serial number (s/n) was not provided and could not be determined based on the information provided.Therefore, manufacturing information could not be obtained.With no additional, related information provided, the customer reported event could not be confirmed.The root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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