The customer contacted a siemens customer care center (ccc) and reported that a discordant, falsely low albu result was obtained on a patient urine sample on the bn ii system.The customer indicated that there were no system errors at the time of the event.Additionally, quality controls were within expected ranges at the time of the event.The customer reported that the results obtained on the other urine samples tested for albumin, during the time period that the affected sample was initially tested, recovered acceptably.The customer deleted the instrument files required to investigate the cause of the discordant, falsely low albu result.The cause of the discordant result is unknown.The instrument is performing according to specifications.No further evaluation of this device is required.
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A discordant, falsely low albumin (albu) result was obtained on a patient urine sample on a bn ii system.The discordant result not reported to the physician(s).The sample was repeated on the same system, resulting higher.The repeat result was reported, as the correct result, to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the discordant, falsely low albu result.
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