Dexcom was made aware on (b)(4) 2018, that on (b)(6) 2018, the patient experienced an inaccuracy between the continuous glucose monitor (cgm) and the blood glucose (bg) meter and an adverse event.The sensor was inserted into the abdomen on (b)(6) 2018.The patient stated they started shaking while the cgm was displaying a value of 110 mg/dl.They measured their bg and the meter was showing they were 55 mg/dl.The patient took glucose tablets and was fine.At the time of contact, the patient was doing well.No additional patient or event information is available.No product or data was provided for investigation.Confirmation of the complaint was undetermined.The root cause could not be determined.
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